Delivery & Returns

All orders are delivered next working day. Order before 4pm Monday to Friday and your order will be dispatched the same day for delivery the following working day.

Standard delivery is £4.00 on all orders. Free delivery is available on orders over £200.

Free delivery applies automatically at checkout on all orders over £200 to mainland UK addresses.

Orders placed before 4pm on working days are dispatched the same day and delivered the next working day.

Orders placed on Saturday, Sunday or Bank Holidays will be dispatched on the next working day.

Once your order has been dispatched, you will receive an email with your tracking details and a link to follow your delivery.

You can also view your order status and tracking information at any time from the Orders section in your account.

You have 30 days from the date of delivery to return an item.

Items must be unopened and in their original packaging to be eligible for a return. We are unable to accept returns on opened consumable items such as ink and toner cartridges unless they are faulty.

To request a return, please contact us via the Help Centre or the Contact page with your order number and reason for return. We will provide return instructions and a returns reference.

If you receive a faulty or damaged item, please contact us within 30 days of delivery. Include your order number, a description of the fault, and where possible a photo.

We will arrange a replacement or full refund as quickly as possible. Faulty items do not need to be returned in original packaging.